Terms and Conditions

WARRANTY

Unless otherwise stated on the item description, all our products carry a full year's warranty from date of purchase.

RETURNS POLICY

Returns will obviously be accepted for faulty goods.  Please email or telephone before returning goods so that arrangements can be made for our Courier to collect from you.  If you do change your mind regarding a purchase, we will endeavour to accommodation you but may need to charge a restocking fee.

ORDERING

Orders placed before 5.00pm will be despatched the following day provided they are in stock.  You will be informed immediately if your item is out of stock.  Goods paid for by cheque will not be despatched until the cheque is cleared, usually 5/7 days.

Items specific to your motorcycle, such as racks, screens etc are not kept in stock and need to ordered from the relevant supplier.  We expect to despatch these items to you within 5 days of ordering.  However, certain ranges are shipped from outside the UK and have a longer lead time.  We will contact you via email to advise of a delivery date.

SHIPPING CHARGES

Shipping costs quoted are for UK mainland deliveries only. For off-shore, Europe and World-wide, we advise that you contact us before placing an order so that we can calculate the shipping price.

DELIVERY

Small or low value items are despatched by Royal Mail and will not require a signature.  If you would like such an item sent by Recorded Mail, please contact us before purchasing as this will result in a higher shipping charge.

Larger items are despatched by Courier and will require a signature on delivery. Delivery is anytime up until 5.30 on the day specified.  We can arrange for morning or afternoon deliveries at an extra charge.  Please contact us for details.

If your goods fail to arrive, you will have the option of either a full refund or a replacement shipment.  However, this is extremely rare as we have a full tracking service available with our Couriers.

Where an incorrect address has been given  with the order we reserve the right to charge for any extra carriage costs incurred.

PRIVACY

The information given to us when you order is used for the purpose of your order only and is not disclosed to any third party - please see our Security Statement for full details.

All information is collected lawfully and in accordance with the Data Protection Act 1998